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1. Overall Satisfaction- How would you rate your overall satisfaction with the portal?
2. Ease of Use- How easy was it to navigate through the portal and find the chemicals you need?
3. Product Search & Filtering- How effective are the search and filtering options for finding specific chemicals or suppliers?
4. Product Information Accuracy- How would you rate the accuracy and clarity of the product information (e.g., chemical specifications, safety data)?
5. Supplier Selection & Variety- How satisfied are you with the range of suppliers and chemical products available on the portal?
6. Order Process & Checkout - How satisfied are you with the ease and efficiency of the order process and checkout experience?
7. Payment Methods & Security- How secure and convenient do you find the payment methods available on the portal?
8. Delivery & Lead Time- How satisfied are you with the delivery options and lead times for the chemicals you sourced?
9. Customer Support- If you have contacted customer support, how would you rate your experience with the service (response time, issue resolution)?
10. Portal Performance (Speed & Functionality)- How would you rate the overall performance of the portal in terms of speed and functionality (e.g., loading times, responsiveness)?
11. Likelihood to Recommend- How likely are you to recommend our chemical sourcing portal to other businesses?